Court & DMV ordered programs
As you probably already know, there are no simple answers to DUI questions. Feel free to call our customer service specialists at anytime to get a one on one review of your exact circumstances. There are many influencing factors such as previous offenses, injuries etc. The below are general questions and the most common answers, which may not appy to your circimstances. You can also visit the court where you appeared, or the applicable agencies in your state for further information.
I got a DUI, do I lose my license no matter what?
How do I get my license back?
Upon suspension of your license, you will need to enroll in an appropriate, approved, DUI Program. You need to ask the provider to file a Proof of Enrollment Certificate on your behalf. This DL-107 form is typically submitted to the DMV electronically.
You will also need to obtain proof of financial responsibility, usually in the form of an SR-22, which is a special type of car insurance liability coverage.
There are of course fees and fines along the way, be sure to talk to the DMV and the courts and make sure you clearly understand all of your requirements.
If you are required to install an ignition interlock device, contact us and we will contact the DMV on your behalf to see what your next steps and the date you are eligible to have your device installed.
Once we give you your date, book an appointment for installation. AlcoAlert handles all the paperwork for the IID, but know that we have to ask a lot of questions. We know you are tired of telling your story, but please be patient; it’s the first time we have heard it!
Once the device is installed our technician will supply you with your DMV paperwork. You must take this to a DMV office and pay a fee! This is a very important step! Your clock doesn’t start ticking until they receive your fee and forms. Unfortunately, you must do this step yourself, AlcoAlert is NOT allowed to submit these forms on your behalf!
Once you receive your restricted license, you will need to return to an AlcoAlert service center every other month to have your device calibrated. This is part of you obligation to maintain your license. Your device will remind you of the deadline. If you would like us to text or email you reminders, be sure to tell our specialists during the enrollment process!
It is very important that you understand that having anyone remove the device without the proper paperwork will result in a suspension. If you are buying a new car, having repairs to the vehicle, can’t pay your bills on time, your vehicle is involved in an accident or becomes inoperable, or you decide to remove the device, or skip calibration appointments, for ANY reason, it is in your best interest to contact our corporate office immediately. If you notify us of any of these things, we can often help you remain in compliance. However, if you arbitrarily remove the device before you are eligible and do not have the proper paperwork, there will be nothing we can do to help you, even if it was simply a mistake on your behalf. There are very strict rules in place about the unauthorized removal of these devices and we have no way of undoing it.
Are interlock devices easy to use?
Once you get used to it, it’s a breeze. Our friendly technicians will train you to use the device the day of installation. If you have questions, just call our toll free number. You can also watch the training videos online in English or Spanish. We highly recomend you watch at least the quick start video before your appointment.
How does the device work?
Once the vehicle is started, the IID periodically requires the user to submit to random-rolling-retests at intervals ranging from 5-30 minutes after starting the vehicle and each 15-60 minutes thereafter, depending on applicable state law(s). The driver is notified that a retest is required by audible and/or visual cues, so the user may remain attentive to driving the vehicle with minimal distraction. It’s important to keep your handset where you can see and hear it and easily reach it in order to take the continued tests. Failure to take the random tests while driving will result in violations and additional fees.